Enterprise Messaging Administrator

Chicago, IL, US Kansas City, MO, US New Orleans, LA, US Houston, TX, US Palo Alto, CA, US Boston, MA, US Oakland, CA, US Short Hills, NJ, US St. Louis, MO, US Newport Beach, CA, US Phoenix, AZ, US Miami, FL, US Los Angeles, CA, US Sacramento, CA, US Dallas, TX, US Atlanta, GA, US San Diego, CA, US Washington DC, DC, US

Sep 19, 2023

Dentons US LLP is seeking an Enterprise Messaging Administrator to ensure the seamless operation, security, and advancement of our Messaging and Collaboration platforms. Familiarity with the latest applications, technologies, and their integration into existing systems is essential.



  • Coordinate the installation, configuration, and maintenance of email servers and applications. 
  • Administer and support Active Directory, DNS, and Microsoft Exchange
  • Create maintenance schedules, monitor system performance, identify email misuse with diagnostic tools, and compile performance statistics and reports
  • Update and maintain systems management knowledge and process improvements, adjusting configuration management records as needed
  • Design and oversee the DNS server for outbound and inbound messaging and domain name record identification
  • Implement security, anti-spam methods, monitor system abuse, and address complaints
  • Set standards for Exchange and other related services
  • Ensure business continuity and high availability while overseeing Exchange, Microsoft Teams
  • Guarantee that Messaging Systems meet service levels and address any service disruptions
  • Participate in out-of-hours IT support on rotation
  • Stay updated on technologies, ITIL processes, and departmental procedures. 
  • Uphold local and regional IS operational standards
  • Manage user issues and ticket queues promptly, prioritizing critical concerns. 
  • Handle other relevant duties as required


Experience & Qualifications

  • Bachelor’s degree or an equivalent combination of education and experience (MS Certifications preferred)
  • 5+ years of expertise in Exchange systems including Microsoft Exchange Server 2016 / 2019 and Exchange Online (Office 365)
  • Proficient troubleshooting skills
  • Experience with MDM solutions like MobileIron or comparable
  • Knowledge of SMTP gateway solutions like Mimecast
  • System health management skills including monitoring, backup/restore, clustering, and storage
  • Familiarity with messaging encryption, such as TLS 
  • Experience with Quest Collaboration Services or other GAL Sync tools 
  • Proficiency with Outlook email clients 
  • Familiarity with mobile devices (Apple / Android)
  • In-depth understanding of Microsoft Windows Server 2012 / 2016 / 2019
  • Hands-on experience with Active Directory
  • Comprehensive knowledge of networking protocols related to messaging systems
  • Strong skills in planning, analysis, documentation, and communication
  • Experience with Azure, Office 365, and Microsoft Teams
  • Familiarity with virtualization software (Hyper-V / VMware). 
  • Detail-oriented with the ability to prioritize tasks under pressure
  • Outstanding communication, time management, and organizational skills 
  • Ability to operate independently and within a team

Dentons offers a competitive salary and benefits package.


Dentons US LLP is an Equal Opportunity Employer of Individuals with Disabilities and Protected Veterans. We are an Affirmative Action Employer. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.


About Dentons

Dentons is the world's largest law firm, connecting talent to the world's challenges and opportunities in more than 75 countries. Dentons' legal and business solutions benefit from deep roots in our communities and award-winning advancements in client service, including Nextlaw, Dentons’ innovation and strategic advisory services. Dentons' polycentric and purpose-driven approach, commitment to inclusion and diversity, and world-class talent challenge the status quo to advance client and community interests in the New Dynamic. www.dentons.com

Nearest Major Market: Chicago