AI Enablement Manager

Department/Division: Solutions/Innovation    
Duration: Permanent                                 
Type of Role: Hybrid

Req nr: 8224 

The Role

The AI Enablement Manager acts as the strategic bridge between business users and AI solutions, ensuring that artificial intelligence capabilities are adopted, integrated, and optimised to meet operational needs. This role focuses on understanding user challenges, identifying opportunities for AI to deliver value, and enabling teams through engagement, training, and support. It requires strong communication and analytical skills to translate business requirements into actionable AI use cases and coordinate with technical teams to deliver them.

Required experience, skills, and attributes

Core Responsibilities

•    Enablement and engagement
Engage with practice groups, business services teams, and other stakeholders to identify needs, map workflows, and uncover opportunities for AI-driven improvements
•    AI strategy and adoption
Contribute to the AI adoption roadmap by aligning initiatives with user pain points and business priorities; promote awareness and understanding of AI capabilities
•    Training and change management
Design and deliver user education and support programs to foster confidence in using AI tools; assist in managing change and adoption risks
•    Workflow and process improvement
Analyse and re-design workflows using methodologies such as value stream mapping and DMAIC to ensure readiness for AI integration and measurable gains
•    Project delivery and coordination
Partner with data science, IT, and innovation teams to ensure successful deployment of AI tools that meet user-defined needs
•    Compliance and risk awareness
Maintain awareness of ethical, legal, and regulatory considerations of AI usage, ensuring responsible adoption in line with firm standards and client requirements

Required expertise

•    Solid understanding of AI/ML capabilities, especially in natural language processing and automation
•    Familiarity with legal/business processes and how AI may support or enhance them
•    Experience in business analysis, service design, or digital transformation in a professional services environment
•    Exposure to data governance and responsible AI practices
•    Project management or change management experience, ideally across cross-functional teams
•    Strong interpersonal and facilitation skills, with the ability to translate technical concepts for non-technical audiences

Preferred qualifications

•    3+ years of experience in innovation, technology enablement, or business operations roles (or cross-practice paralegal experience)
•    Certification (or willingness to obtain) or working knowledge of process improvement methodologies (Lean, Six Sigma, etc.) 
•    Demonstrated ability to support organisational change and drive adoption of new technologies

Success profile

•    Passionate about user needs, problem-solving, and making technology accessible
•    Able to navigate complex organisational structures to drive engagement
•    A trusted advisor who can connect the dots between AI potential and practical outcomes
•    A continuous improvement mindset with the curiosity to explore and advocate for impactful solutions
 

Firm Profile

Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. www.dentons.com

Inclusion and Diversity

We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity.

Equal Opportunities

Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours.

During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.

If you have any questions about this or the role criteria, please email recruitment.matters@dentons.com.  

While it is not a requirement that you inform your current manager of any internal applications, we would recommend that you do so.