Business Continuity Manager UKIME

Date: 13 Sep 2023

Location: Milton Keynes, GB

Company: Dentons


Department: Operations
Duration: Permanent
Location: UK
Reports to: Head of Operations
Type of Role: Hybrid/Remote 
Reference no: 5207


The Role


The firm's Business Continuity Manager is responsible for the UKIME processes, procedures, decisions and activities to ensure that the firm can continue to function through an operational interruption.   You will be responsible for leading and managing all aspects of business continuity planning, risk assessment and crisis management. 

We are proud to be ISO22301 certificated and are committed to ensuring we maintain the certification and continually look to make improvements in our processes.  Your role will involve collaboration with key stakeholders and departments to ensure that our business continuity strategies are reviewed, remain valid and tested for robustness.


You will be expected to:

  • Maintain our Business Continuity Plans (BCP) tailored to the firm's specific needs and operational environment.
  • Regularly review and update the BCP to incorporate best practices and address emerging threats and risks.
  • Conduct risk assessments and analysis – identifying potential threats and vulnerabilities through business impact scenarios and providing actionable risk assessments reports to management for decision making purposes.
  • Maintain our Business Impact Analysis (BIAs) which will involve collaborating with key stakeholders and department heads while understanding the financial, operational and reputational consequences of disruptions on critical business functions.
  • Develop and deliver training programs to our Incident Management Teams (IMT) and our BC representatives about BC procedures and their role during disruption.
  • Compile a BC education programme by assessing training needs to ensure competencies are achieved.
  • Conduct regular exercises to our IMTs (Gold, Silver and Bronze) to test the effectiveness of the BCP, reviewing the efficiency and effectiveness of the exercise. Conducting a post-incident review alongside recommendations for future improvement.
  • Lead the region, alongside our Gold Incident Team, in time of crisis, providing expert guidance and support during emergency or crisis situations.
  • Working with our Procurement team to assess the BC plans of critical third party vendors and suppliers to mitigate associated risks.
  • Ensure the firm's practices align with all BC applicable compliance requirements and keep up to date with new legislation in relation to BC and disaster recovery.
  • Maintain a thorough and detailed knowledge of BC working practices and keep up to date with latest thinking.
  • Liaise with professional bodies and local authorities to maintain awareness and to foster good relationships.
  • Assist the Business Development team with BC elements of bids for new business and respond to client enquires about Dentons BC Capabilities.
  • Maintain, review, and update our ISO22301 compliant management system.


Required experience, skills, and attributes


  • Proven experience in a Business Continuity role preferably in a law firm or professional services setting. 
  • Proven experience in developing, implementing & testing comprehensive resilience strategies and disaster recovery plans.
  • Ability to research and produce management information and specialist reports.
  • Strong analytical and problem-solving abilities to identify potential risks and vulnerabilities and solutions.
  • Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels of the organisation.
  • Understanding of risk management.
  • Ability to self-motivate.
  • Excellent attention to detail.
  • Ability to use initiative.
  • Forward thinker.


Desired Qualifications


  • Certification in Business Continuity Management (CBCI, MBCI) would be an advantage.
  • Experience in ISO22301 management systems and/or other ISO standards eg 27001 (IT Security) or 31001 (Risk Management) preferred.


Firm Profile

Dentons is the world's largest law firm, delivering quality and value to clients around the globe. Dentons is a leader on the Acritas Global Elite Brand Index, a BTI Client Service 30 Award winner and recognized by prominent business and legal publications for its innovations in client service, including founding Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and world-class talent challenge the status quo to advance client interests in the communities in which we live and work. 


Diversity & Inclusion 


Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.


Equal Opportunities

Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability. Any disability disclosure will be dealt with confidentially and sensitively and if you want to speak directly to a member of our team, please email 



If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand please email – Enquiries only please, applications will not be accepted via email. 

Please note that we will not accept unsolicited CV's sent to the business, nor will we accept any associated terms of business.