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Senior Unified Communications Engineer

San Diego, CA, US St. Louis, MO, US Atlanta, GA, US Washington DC, DC, US Dallas, TX, US Phoenix, AZ, US Chicago, IL, US Kansas City, MO, US

Nov 22, 2022

Dentons US LLP is currently recruiting for a Unified Communication Engineer. This position will be responsible for the telephony and communications platforms and report to the Network & Telecom Services Lead.

 

Responsibilities

  • Manage, maintain and provide technical advice on telecommunications systems
  • Monitor and maintain systems for any issues that may arise and resolve these in an expedited fashion
  • Maintain a pristine platform by monthly review and cleanup as required
  • Telco Vendor Management and review
  • Fax Solutions (Current support and future ideas)
  • Other duties as required to meet the requirements of the position

 

Experience & Qualifications

  • Minimum of 5 years experience working with the following
    • Cisco Call Manager 11 – 12.x
    • Cisco Unity Connect
    • Microsoft Teams Telephony
    • Reception Console Management (DNA)
    • System management and maintaining all to current levels of software
    • Jabber (Management, Maintenance, and support)
    • Emergency Responder (DNA)
    • VPN Telephony Support
    • SIP
    • SBC\CUBE
    • Meraki switching and wireless
  • Ability to create and maintain updated and accurate documentation (Visio and other tools)
  • Ability to think forward on innovative technologies and a willingness to come forward to present innovative ideas
  • Ability to have clear and efficient communications within the End User Compute team, other IT technical teams, IT support teams, and end user business units
  • Dentons IT is widely dispersed across North America and the globe.  Being comfortable and effective with remote tools while working across teams is required
  • Ability to cross train areas of your strength to others on the team
  • Ability to remain composed in high stress situations (like outages) to help guide the situation when warranted and work with multiple levels of IT with compressed time constraints
  • Able to work under pressure to tight project deadlines and can adapt to differing demands, with the ability to multi-task and prioritize assigned workload

Dentons offers a competitive salary and benefits package.

 

Dentons US LLP is an Equal Opportunity Employer of Individuals with Disabilities and Protected Veterans. We are an Affirmative Action Employer. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.

 

About Dentons

Dentons is the world's largest law firm, connecting talent to the world's challenges and opportunities in more than 75 countries. Dentons' legal and business solutions benefit from deep roots in our communities and award-winning advancements in client service, including Nextlaw, Dentons’ innovation and strategic advisory services. Dentons' polycentric and purpose-driven approach, commitment to inclusion and diversity, and world-class talent challenge the status quo to advance client and community interests in the New Dynamic. www.dentons.com


Nearest Major Market: San Diego