Business Analyst

About Dentons

Dentons is the world’s largest law firm. We’re 20,000+ people globally across 80+ countries including USA; Europe; India and Asia. We are a global polycentric firm which is expanding rapidly in an increasingly globalised legal industry.

Dentons now consistently ranks as one of the five best regarded legal brands in the world according to the Acritas Global Elite Law Firm Brand Index.

About the Role

Dentons currently has an exciting opportunity for an innovative and detail-oriented Business Analyst to join our team on a 12-month contract.

As a Business Analyst, you will be responsible for enhancing the quality of our technology products by analysing business needs and opportunities. You will work closely with Organisational Change Management and Technical SMEs to design improvements, facilitate business testing, and support implementation. This role will see you working on Dentons’ Case Management System project, with experience in ShareDo (Clio Operate), Appian, or other CRMs highly regarded.

With no single headquarters, Dentons offers an environment where different perspectives and innovation are encouraged. You will play a key part in ensuring that our projects are built on a solid foundation of well-documented and thoroughly analysed requirements.

Your Key Duties Will Include:

• Requirements gathering sessions to capture business needs, including risk identification in partnership with project managers.

• Preparing and maintaining all collateral relating to business requirements throughout the project lifecycle, including ensuring stakeholder sign-off.

• Collaborating with project managers, stakeholders and business units to document and analyse business requirements for projects.

• Ensuring comprehensive requirements traceability using Requirements Traceability and Testing Matrices (RTTM).

• Translating business needs into clear specifications and project documentation including business cases, use cases, and process flows.

• Working with project managers to develop and implement plans for successful project delivery, improvements and new solutions.

• Conducting process impact assessments, feasibility studies and gap analysis to inform project planning and execution.

• Participate in testing with particular emphasis on UAT, Business Pre & Post Implementation Verification.

• Process mapping with focus on automation

• Maintain and enhance documentation repositories and project tools (e.g., project plans, dashboards, knowledge bases).

What You'll Need to Succeed

• Min 3-5 years’ experience as a Business Analyst or similar role.

• Experience working in the legal industry

• Agile Business Analyst, BABOK or related Certification.

• User Acceptance, Regression and Business Verification Testing.

• Proficiency in a variety of Project tools/systems (e.g. Microsoft Excel, Smartsheet, PowerPoint, SharePoint, Teams, PowerBI, Jira/Confluence etc).

• Excellent written and verbal communication skills, with the ability to foster relationships across all levels of the business.

• Proven analytical mindset, capable of solving complex problems and presenting actionable solutions.

Why Dentons

Dentons Australia offers a wide range of incentives aimed at embracing your authenticity, providing purpose, and strengthening your ongoing development.
 
We offer:

• Equitable salary packaging, incentive pay and rewards
• Salary continuous insurance (for permanent employees or employees on a 6 month or more maximum term contract basis)
• Salary sacrificing and novated leases
• 5 days Bonus Leave per year after 12 months of service
• Additional leave options
• Equal family leave for all genders (including kinship groups)
• Floating public holidays for days of cultural significance
• Exclusive retailer discounts
• Offices designed for collaboration on Gadigal, Naarm, Yuggera, Kaurna and Whadjuk land
• Learning & Development opportunities
• Generous health and wellbeing programs
• Agile and flexible working for all
• Social and diversity networks providing year-round events
• Opportunities to undertake pro-bono legal work

Diversity, Equality & Inclusion

Embedded in our people is a passion to help others through the delivery of justice. It is through this that our commitment to inclusion, equity, and reconciliation has evolved. We are proud to say that by design, we have no single headquarters or dominant national culture, this means the unique perspectives, experiences, and identities of our people come together globally under one purpose to create an inclusive and accessible environment where anyone can thrive.

Please apply online with your CV, Cover Letter, and academic transcripts. If you have questions beforehand, please email our recruitment team at recruitment.au@dentons.com. Enquiries only please, applications will not be accepted by email.

Agency Submissions

Dentons does not accept agency submissions unless the agency is specifically contacted by a member of the Recruitment Team. Please do not forward candidate profiles or resumes to partners, hiring managers or other employees - this will not constitute an introduction to the firm and Dentons will not be liable for a fee.