Client Development Specialist

Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries.  

Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canada’s Top 100 Employers (2024); Canada’s Top Employers for Young People (2024), and Canada’s Best Diversity Employers (2024).

This role is an opportunity for you to join the world’s largest law firm, a firm that offers opportunities to build your career while growing your skills and deepening your expertise.

POSITION SUMMARY
Dentons Canada is hiring a Specialist, Profile & Client Development. You will be joining a vibrant, creative group of professionals who contribute to the business development efforts of the national firm.  Reporting to the Senior Manager, Profile & Client Development, the Specialist, Profile & Client Development works directly with a variety of practice and sector groups to expand current and new client relationships to drive revenue through the development of short- and long-term business development plans and strategies and inspire lawyers to focus on profile and client development initiatives.  

This position can be located in Montreal, Ottawa, Toronto, Calgary, Edmonton, Vancouver.

RESPONSIBILITIES

• Contribute to the development of practice and sector project plans and deliver on owned accountabilities for assigned practice and sector groups
• Prepare agendas and all required materials for practice and sector group meetings
• Facilitate the delivery of business planning for assigned groups; support in the execution of business development plan action items and key initiatives, including researching ideas and drafting materials; track, follow up and present on group and lawyer initiatives to keep priorities moving forward
• Participate in conversations around directory submissions, prepare draft directory submissions for review and approval by accountable partners, project manage to ensure streamlined and efficient delivery
• Prepare client reports by gathering and compiling error-free information to help drive cross-selling conversations
• Work in partnership with the Events team to ensure the successful preparation and delivery of events
• Draft information packages and other client-pitch and proposal materials for assigned groups; supporting the development of more complex RFPs in partnership with Proposals team
• Demonstrate a willingness to understand the key clients and experience of assigned practice and sector groups 
• Support the enhancement of client lists for assigned practice and sector groups, working collaboratively with the CRM team
• Provide clear direction with appropriate context when liaising with tangential marketing teams, including Business Intelligence, Communications, Creative, CRM, Digital, Events, Proposals, and other Business Services
• Assist with creating and monitoring annual BD budgets
• Update marketing collateral related to the practice, industry, or initiative, including web content, brochures and practice group descriptions 
• Other duties as may be required.

REQUIREMENTS

• Post-secondary degree or diploma in Marketing or Business, or equivalent experience to successfully complete the essential requirements of the role
• 5+ years of experience in marketing and or business development experience working in a professional services environment is preferred
• Solid business acumen; knowledge of corporate transactional and litigation processes and terminology is an asset
• Proven success providing end-to-end coordination and organization of business development initiatives with delivery to deadlines
• Self-motivated and proactive with a keen eye for detail
• Commitment to continuous learning and improvement
• Superior organizational and project management skills with the ability to multitask, prioritize and organize deliverables, and work on multifaceted, complex projects
• Ability to be resourceful and independently identify and source missing information
• Excellent written and verbal communication skills with the ability to effectively communicate with external contacts and individuals at all levels of the organization
• Agile problem-solver with sound judgement and analysis to determine effective solutions
• Exceptional attention to detail with strong problem-solving skills
• Determined with a can-do, hands on approach; driven by delivery and end results
• Ability to work overtime is required
• Must be proficient working with the entire Microsoft Office Suite
• Demonstrate commitment to privacy and ethical conduct

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At Dentons we are committed to offering equitable and competitive pay, we achieve this by aligning internal salary ranges for specific roles to similar positions in the external market. In the normal course, our practice is to hire, transfer and promote employees within the entry part of our range, adjusting as needed based on the prior experience, skills and competencies required for the role along with any market differentials.  Rest assured the full salary range is competitive and within the range paid for similar positions in the external market.  
 
Recognizing our exceptional talent means providing a comprehensive total rewards package beyond a competitive salary. We have prudently curated our employee benefits portfolio to offer inclusive and comprehensive wellbeing and developmental programs for our people. With extended benefits and mental health plans, paid time off, savings plans, fitness subsidy, parental leave top up and more, our benefits are flexible, aligned to our core values and supports the various needs of our people. Additionally, our personal and professional development programs include people networks, mentorships, and leadership series programming to help people grow their career. 

Note: Availability of the benefits and perks may be subject to your location and employment type and may have certain eligibility requirements. Dentons reserves the right to alter these programs and offerings in whole or in part at any time without advance notice.
 

Equal Opportunity Statement

At Dentons Canada, inclusion, diversity, equity and accessibility (IDEA) are not just ancillary values, they are foundational to our business. We believe that IDEA is essential to the shared success of our team and our clients. Our forward-thinking and inclusive culture supports the professional development of all our people, enhances the leading services we offer to our clients, and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to IDEA, we have been recognized as one of Canada’s Best Diversity Employer’s for 14 consecutive years (2011-2024), as well as one of Canada’s Top Employers for Young People (2024) for the seventh time.

Dentons Canada is an equal opportunity employer, and we welcome your application. All employment decisions, including hiring, will be made without regard to age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender identity, marital status, place of origin, race, sexual orientation, or any other characteristic protected by applicable human rights legislation.

We are committed to providing you with an inclusive, barrier-free, and accessible workplace to support your success. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at careers.canada@dentons.com.