AI Enablement Manager

Department/Division: Solutions/Innovation    
Duration: Permanent                          
Type of Role: Hybrid     
Reference Number: 10202     

The Team

The Innovation & AI team sits within the Solutions function and is responsible for identifying, developing and scaling innovative solutions, including AI and legal technology, to enhance client service delivery and internal efficiency.

The team works closely with IT, Office of the General Counsel (OGC), Procurement, Solutions/Helix, Business Services and Practice Groups to assess, pilot, implement and embed new tools and ways of working across the firm.

The team plays a central role in translating the firm’s AI strategy into practical solutions, adoption activity and measurable impact, ensuring that AI tools and workflows are aligned to user needs, governance requirements and business priorities.

The Role

The AI Enablement Manager is responsible for driving the adoption and effective use of AI and legal technology across the firm. The role focuses on embedding AI tools and workflows into day-to-day legal and business processes in a practical, scalable and commercially aligned way.

Working closely with practice groups, business services Innovation colleagues, and technical delivery teams, the role will act as a bridge between users and delivery teams, helping to translate operational pain points into clear use cases, workflow requirements and practical AI-enabled solutions. The role combines stakeholder engagement, training, workflow design and continuous improvement principles to ensure that AI initiatives translate into measurable usage, operational efficiency and delivery impact.

Key Responsibilities 

• Lead AI adoption and enablement activity across practice groups and business services, driving the identification and implementation of high-value use cases, including FleetAI, Custom GPTs and other internally developed AI-enabled workflows and products. Partner with practice groups, business teams and Innovation colleagues to understand current processes, identify pain points and embed AI tools and workflows into day-to-day delivery processes.
• Design and deliver practical AI enablement activity, including training programmes, workshops, office hours, launch communications, guidance materials and capability-building initiatives to drive engagement and adoption. 
• Develop and maintain practical enablement materials, including workflow examples, reusable guidance, and identify opportunities to standardise and scale successful approaches.
• Gather and analyse user feedback, adoption metrics and workflow insights to evidence measurable usage and business impact, informing reporting, prioritisation, product development, and client-facing materials, case studies and demonstrations. 
• Advise practice groups on the operational implications, risks and governance considerations associated with AI-enabled workflows. 
• Maintain awareness of emerging legal AI tools and market developments to support informed adoption recommendations. 
• Support governance processes by maintaining documentation, tracking approvals and ensuring required records are complete. 

Key Skills & Experience

• Experience in AI enablement, innovation, legal technology, transformation or a related role within a professional services environment. 
• Demonstrated experience driving adoption of technology solutions and embedding them into business processes. 
• Strong stakeholder management skills, with the ability to influence and engage lawyers and business teams at all levels. 
• Experience designing and delivering training, workshops, guidance materials or capability-building initiatives. 
• Ability to identify, structure and prioritise use cases and workflow opportunities, including through requirements gathering, process mapping or workflow analysis. 
• Comfortable working with data, adoption metrics and feedback to inform decisions and improvements. 
• Strong understanding of AI tools, legal technology and emerging trends (or the ability to quickly build this understanding).

Preferred:

• Experience within a law firm or legal services environment. 
• Familiarity with generative AI tools, prompt engineering and the design, build and launch of AI-enabled workflows. 
• Experience working with product teams, technology teams or innovation functions to support the delivery of technology-enabled solutions. 
• Exposure to governance, risk and compliance considerations relating to AI. 
• Experience supporting client-facing innovation conversations or business development activity.

Personal Attributes

• Commercially aware, with the ability to align AI adoption with business and client outcomes. 
• Proactive and results-oriented, with a strong sense of ownership and accountability. 
• Collaborative, with the ability to build trusted relationships across diverse stakeholder groups. 
• Strong communication skills, with the ability to translate complex concepts into practical, accessible guidance. 
• Adaptable and comfortable operating in a fast-paced, evolving environment. 
• Curious and forward-looking, with a strong interest in AI and emerging technologies. 
• Problem-solving mindset, with a focus on continuous improvement and scalable solutions.

Firm Profile

Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. www.dentons.com

Inclusion and Diversity

We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity

Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurotype, disability, or with parental or caring responsibilities. We are also “Happy to Talk Flexible Working” and welcome conversations about flexible working arrangements.

Dentons is a Disability Confident employer. Candidates with a disability may choose to apply under the Disability Confident Scheme. We will offer an interview to disabled applicants who meet the minimum criteria for the role. Where application volumes are high, we may offer interviews to those who best meet the minimum criteria, consistent with our approach for all candidates.

During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence.

If you have any questions about this or the role criteria, please email recruitment.matters@dentons.com. 

NO AGENCIES PLEASE

If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email  recruitment.matters@dentons.com. Enquiries only please – applications will not be accepted via email.

Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.